Technical Support Information
SEARCH
Support Center: Technical Support Information > Requirements
Films Media Group Video Master Specifications
Chris Plapp, Last modified by Jessica Charle May 16 2018 04:48 PM

The following specifications are intended to be used as a guideline for providing Films Media Group with the best possible quality masters, while allowing us to process your content in the most expeditious manner possible.  Failure to provide programs in the preferred methods below will result in processing delays and deprioritization of content.

 

Metadata:

To expedite video processing, we ask that you download and complete the attached metadata template.  You may download a copy of the metadata template at the bottom of this article.  We require your filenames to be matched up with each title you are submitting.

 

Closed Caption Files:

We gladly accept existing closed caption files for your submitted titles.  Providing caption files for your titles will further help to expedite the processing of your content.  The list of currently supported caption file formats we can accept are located here:  Caption file supported formats for import.

 

Additional Resources:

Promotional images: please provide production stills or hi-res screen grabs if available. (300 dpi RGB .jpg, .png; .tif; .psd)

 

Teacher guides, worksheets, handouts, press kits, reviews and awards, DVD packaging, etc. are encouraged. (PDF; Adobe Creative Suite 4.0 or newer native files; Word.doc)

 

We request that you name these files to match the video filenames and include them on the same drive as the video files or provide an online link to download.

 

Company Logo:

Please provide your company logo in high-resolution either by email, on the video drive, or file download. Color (RGB or CMYK) and grayscale (B&W) if available. (300 dpi .eps; .jpg; .png; .tif)

 

Shipping Instructions:

All masters and additional materials should be sent directly to Acquisitions Traffic Manager Supriya Sasne, using a prepaid shipping method that includes tracking numbers.
 
Unless specified in the contract, we will keep your hard drive or tape for the duration of the agreement. If you would like your materials returned, you must provide a prepaid shipping slip or courier account number. UPS and USPS are our preferred couriers.

Supriya Sasne
Films Media Group
132 W. 31st Street, 16th Floor
New York, NY 10001, USA
Tel: 212-896-4329
Email: SSasne@InfobaseLearning.com

 

Master Delivery Format:

Preferred

Accepted
  • External Hard Drive
  • Flash Drive
  • DVD
  • Digital Betacam
  • Betacam SP

* Mac formatted preferred, PC accepted

* NOTE - Please do not lock hard/flash drives, or provide protected files.  Drives should have full write access and files should not have any copyright protection. 

 

Video Specifications:

 

Preferred

Accepted

Source File Format/Container

 Mpeg-4 and QuickTime Formats (MP4, MOV, QT, and M4V)  Flash Video (FLV and F4V), Microsoft Windows Formats (AVI, ASF, WMV and WMA), MPEG-1/2 (MPG, M1V, M2V, MP3), WAV, Matroska (MKV), OGG OGM & OGV, WEBM, 3GP, RM, MXF, IMX 

Source File Video Codecs

 H.264, AVC, ProRes DivX (Div3/4/5, DX50), DV, H.263, MPEG-4 Visual, MPEG-1/2, MJPG, MP42/3, IV40/50 (Indeo codecs), RV30/40, RMVB, FLV1/4, VP3/5/6/7/8/9, Sorenson (SVQ1/3), Xvid, Theora, WMV1/2/3, VC1, ProRes 422, ICOD, DVCPRO, PXLT, TCSS/TCS2

Standard

 NTSC PAL (Conversion Charges Apply)

Aspect Ratio

 16:9 full-height anamorphic 4:3 full-frame

  

Audio Specifications for Video:

Preferred
  • Fully mixed stereo pair

Accepted
  • Fully mixed stereo pair

 * NOTE - Multiple audio tracks are NOT accepted.

 

 

Audio Only Specifications:

 

Preferred
  • MP3, AC3, AAC, AIFF, WAV

Accepted
  • MP1/2, PCM, WMA7/8/9

 

 * NOTE - .OGG audio files are NOT accepted.

 



Attachments 
 
 Infobase Metadata Template.xlsx (17.46 KB)
(2 vote(s))
Helpful
Not helpful