Support Center
 Knowledgebase
Support Center:
Technical Requirements
Jane Flynn, Last modified by Jane Flynn February 26 2018 04:06 PM

To use this database you must have an Internet-accessible PC or Macintosh computer running an Internet browser. For the best results, we recommend that you download the most current version of browsers, Adobe Reader (for viewing PDFs), and  Adobe Flash or an HTML5-compatible browser (for viewing videos) which are available as free downloads. The database and its videos can also be viewed on an Internet-connected mobile device.

 

 Minimum Requirements

  • Browsers: On PCs we support Internet Explorer 8.0 or higher, Firefox and Chrome; on Macintosh computers we support Safari 5.1 or higher.
  • PDFs: We support Adobe Reader 9.0 or higher for viewing PDFs.
  • Videos: We support Adobe Flash Player 11.0 or higher or an HTML5-compatible browser for viewing videos.
  • Read Aloud: Currently, Read Aloud is not compatible with IOS devices.
  • General: Javascript and cookies need to be enabled & Broadband Internet Connection Required.

 

If you are experiencing issues with videos, please make sure you meet all minimum requirements:

 

Windows

  • Processor: 2.33GHz or faster x86-compatible processor or x64 1.6-gigahertz (GHz) or higher processor
  • Operating System: Windows 7, Windows 8, Windows 10
  • RAM: 2-4GB recommended
  • Video Card: 128 MB minimum
  • Screen Resolution: 800 x 600 minimum (1280 x 1024 recommended)
  • 16-bit sound card & Speakers/headphones

 

Mac

  • Processor: Intel Core™ Duo 1.83GHz or faster processor
  • Operating System: Mac OSX v 10.6 or higher
  • RAM: 512 MB minimum (2-4GB recommended)
  • Video Card: 128 MB minimum
  • Screen Resolution: 800 x 600 minimum (1280 x 1024 recommended)
  • 16-bit sound card & Speakers/headphones
(0 vote(s))
Helpful
Not helpful