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Support Center: The Mailbox > Getting Started
Register & Manage Your Sign-in Credentials
Kate Brower, Last modified by Kate Brower September 25 2017 01:31 PM

How can I register for an account?

Registering is easy, once your school has purchased a subscription, go to themailbox.infobase.com and login with your school's Username and Password if necessary.  Then, on the homepage click on My Mailbox Login in the upper right hand corner of the screen.  Create an Account by filling out the indicated fields for Email and Password. Be sure to choose your Grade so we can set your homepage to the right edition. You will always be able to See Other Grades right from your homepage. Or, you can change your homepage default - Login with your Email and Password under Already Registered? and click on Manage Account and choose a different grade.

 

How can I update/change my sign-in credentials (email, password)?

  • If you remember your "old" password, Login and go to Manage Account. Click on Change Email and/or Change Password to reset either your email address or your password.    
  • If you’ve forgotten your “old” password, you can reset it by clicking My Mailbox Login and the Forgot password? link below the login fields under Already Registered? We'll send you an email with a link to reset your password.
  • If you’re still having issues, don't receive the email in a timely fashion, or you don't have access to that email account any more, you can open a ticket with us and include the password you'd prefer and we'll reset it.  Or, call our customer service department at 1-800-322-8755 (Press 7) between 9 AM and 5 PM (EST).

How can I update my profile information?

Once you Login, go to Manage Account to update your contact information and personal details.

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